vroute reinstall

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vroute reinstall

Postby jcdp » Tue Feb 23, 2016 5:52 pm

Hi
ref:Receipt #122746
Norton has erased the program without asking me ,and I am unable to reinstall it.
I deactivated Norton but I have always the same message "impossible to launch the application, contact the supplier" when I start the installer (even in administrator mode) ...
What can I do please?

Details of problem ...

INFORMATIONS SUR LA VERSION DE LA PLATEFORME
Windows : 10.0.10240.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.114.0 built by: NETFXREL3STAGE
clr.dll : 4.6.127.1 built by: NETFXREL3STAGE
dfdll.dll : 4.6.114.0 built by: NETFXREL3STAGE
dfshim.dll : 10.0.10240.16384 (th1.150709-1700)

SOURCES
Url de déploiement : http://www.vroute.net/download.premium/ ... pplication
Server : lighttpd/1.4.26

IDENTITÉS
Identité de déploiement : vroute.info premium.application, Version=2.1.0.8, Culture=en, PublicKeyToken=6e4582eba90fbbe6, processorArchitecture=x86

RÉSUMÉ DES APPLICATIONS
* Application installable.

RÉSUMÉ DES ERREURS
Un résumé des erreurs est fourni ci-dessous. Les détails de ces erreurs sont indiqués plus loin dans le fichier journal.
* L'activation de http://www.vroute.net/download.premium/vroute.info premium.application a provoqué une exception. Les messages d'erreur suivants ont été détectés :
+ Échec de l'activation.
+ Le fichier spécifié est introuvable. (Exception de HRESULT : 0x80070002)

RÉSUMÉ DES ERREURS DE LA TRANSACTION DU MAGASIN DE COMPOSANTS
Aucune erreur de transaction n'a été détectée.

AVERTISSEMENTS
Aucun avertissement n'a été émis pendant cette opération.

ÉTAT DE LA PROGRESSION DE L'OPÉRATION
* [23/02/2016 10:51:46] : L'activation de http://www.vroute.net/download.premium/vroute.info premium.application a commencé.
* [23/02/2016 10:51:46] : Traitement du manifeste de déploiement terminé.

DÉTAILS DE L'ERREUR
Les erreurs suivantes ont été détectées au cours de cette opération.
* [23/02/2016 10:51:46] System.Deployment.Application.DeploymentException (Activation)
- Échec de l'activation.
- Source : System.Deployment
- Trace de la pile :
à System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
à System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
à System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
à System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
à System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Exception interne ---
System.IO.FileNotFoundException
- Le fichier spécifié est introuvable. (Exception de HRESULT : 0x80070002)
- Source : System.Deployment
- Trace de la pile :
à System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
à System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

DÉTAILS DE LA TRANSACTION DU MAGASIN DE COMPOSANTS
* Transaction sur [23/02/2016 10:51:46]
+ System.Deployment.Internal.Isolation.StoreOperationSetDeploymentMetadata
- État : Set
- HRESULT : 0x0
+ System.Deployment.Internal.Isolation.StoreTransactionOperationType (27)
- HRESULT : 0x0

Regards
Jean-Claude Da Pozzo
jcdp
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Posts: 3
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Re: vroute reinstall

Postby Michal Rok » Wed Feb 24, 2016 9:32 pm

hi,

The most important part of the message is "System.IO.FileNotFoundException".

Four possible reasons + solutions:
1) You did not extract all files from the ZIP file you downloaded. Please extract to a new folder and try again
2) A firewall program is not allowing vroute to access the files. Happens with Norton Firewall usually. Try switching it off.
3) Something else is missing. Try alternative installation method - open http://vroute.net/download.premium/publish.htm with Internet Explorer (important - must be IE). Click "Install".
4) Something's wrong with your copy of Windows. Try http://www.vroute.net/content/view/71/41/


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Re: vroute reinstall

Postby jcdp » Wed Feb 24, 2016 10:14 pm

Hello Michal

Thanks for your answer

I have just noticed that I had posted at a wrong place ...I had the vroute premium version.

In the meantime I have tried the three first solutions you proposed without success . (after having read posts about the same topic)using Edge, IE, Firefox.
I also contacted Norton technical support for knowing why the program had been erased .

The fourth proposal lead me to the installation of vroute without problem with Norton firewall disabled)...(May be it has not recognized the program which is different from vroute premium) .So I have the" light" version and I registered whith the same email adress as the one for vroute premium...does it exist a comparable link for vroute premium ?
This installation has been done with Edge (W10)as Navigator and firewall disabled.
W10 has been installed directly on a new computer bought in october 2015 .
Regards
Jean-Claude Da Pozzo
jcdp
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Posts: 3
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Re: vroute reinstall

Postby jcdp » Thu Feb 25, 2016 10:44 am

Hi Michal

Vroute (light) has been removed one more time by Norton without warning this morning...

So, I have a telephon call with a technician forseen march the 1st for trying to solve the problem .

But if you have recommendations, please let me know .

Regards
Jean-Claude Da Pozzo
jcdp
Premium User
 
Posts: 3
Joined: Tue Feb 23, 2016 3:40 pm

Re: vroute reinstall

Postby Michal Rok » Thu Feb 25, 2016 9:59 pm

No idea, never heard of Norton removing vroute.

vroute "light", when activated with a premium account, will have almost all premium features - except for the night mode button. All the major stuff like fuel calculation will be there.


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Re: vroute reinstall

Postby PCACER78640 » Fri Apr 08, 2016 1:37 pm

Hello ,

I have a problem with reinstall V Route when i Open V Route i have a Message Error

The last days v road worked very well and from anything that's going on with v road?


System Exploitation : Windows 7
System : 64 bit

Open V Route.jpg
Open V Route.jpg (73.19 KiB) Viewed 1249 times

Open Setup .PNG
Open Setup .PNG (14.67 KiB) Viewed 1249 times

Install Log V Route.PNG
Install Log V Route.PNG (124.19 KiB) Viewed 1249 times


Cordially
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Posts: 1
Joined: Fri Apr 08, 2016 1:18 pm


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